Last updated: 3 November 2026
These Terms and Conditions apply to the use of neferti.romlendtraveling.com and to every booking made through it with Nefertiti Apartments (“we”, “us”), operated by LLC ROM LEND2 (შპს რომ ლენდ2), a company registered in Georgia, identification number 422727954. By creating an account or making a booking you accept these terms.
1. Accounts
You must be at least 18 years old to create an account and make a booking. You are responsible for the accuracy of the information you give us and for keeping your password safe. You may sign in with your email address or with Google.
2. Bookings
- Each apartment page shows its price per night, any cleaning or extra fees, the minimum stay, the maximum number of guests and the check-in and check-out times. Please read them before booking.
- Apartments marked “Instant booking” are confirmed as soon as payment is completed. For other apartments you send a booking request, which is confirmed once accepted.
- Your booking is for the dates and number of guests shown in your confirmation. Additional guests or changes of dates must be agreed with us in advance.
3. Prices and payment
Prices are shown in US dollars (USD) unless another currency is displayed, and include the amounts listed in the booking summary before you pay. You can pay with Visa or Mastercard or with a PayPal account. Payments are processed securely by our payment providers; we never see or store your card details.
4. Cancellations and changes
The cancellation terms that apply to your booking are those shown for the apartment at the time of booking. To cancel or change a booking, please contact us as early as possible through your account, our contact page or WhatsApp.
Refunds. Any refund due under the cancellation terms, or for nights we cannot provide, is returned to the original payment method (the same card or PayPal account) in the same currency. We start the refund as soon as it is confirmed; the time it takes to appear on your statement depends on your bank or card issuer.
5. During your stay
- Please respect the apartment, the building and the neighbours, and follow the house rules shown on the apartment page (for example about smoking, pets and parties).
- You are responsible for any damage caused during your stay beyond normal use, and for the people staying with you.
- Please leave the apartment by the check-out time and return any keys as agreed.
6. Our responsibility
We make every effort to describe each apartment accurately and to keep the website available. If an apartment cannot be provided as booked, we will contact you as soon as possible to find a solution, and any nights that cannot be provided will be refunded. We are not responsible for losses that are not caused by our fault or that we could not reasonably foresee.
7. Use of the website
You may not use the website for any unlawful purpose, try to access other users’ accounts, or interfere with its operation. We may suspend accounts that break these terms.
8. Privacy
How we handle your personal information is explained in our Privacy Policy.
9. Changes to these terms
We may update these terms from time to time. The version that applies to a booking is the one published on the date you book.
10. Applicable law
These terms are governed by the laws of Georgia, where the apartments are located.
11. Company information and contact
Nefertiti Apartments is operated by:
LLC ROM LEND2 (შპს რომ ლენდ2)
Identification number: 422727954
Legal address: Dighomi Educational-Experimental Farm, Apartment 22, Vake District, Tbilisi, Georgia
(საქართველო, თბილისი, ვაკის რაიონი, დიღმის სასწავლო საცდელი მეურნეობა, ბინა 22)
Email: info@romlendtraveling.com
For any question about these terms or your booking, please use our contact page, where you will find our phone, WhatsApp and email, or write to us on WhatsApp.