Last updated: 3 November 2026
This Privacy Policy explains how Nefertiti Apartments (“we”, “us”), operated by LLC ROM LEND2 (შპს რომ ლენდ2, identification number 422727954, Tbilisi, Georgia), collects and uses personal information when you visit neferti.romlendtraveling.com, create an account or book an apartment with us.
1. Information we collect
- Account details: your name, email address, phone number and password (stored encrypted) when you register.
- Google Sign-In: if you choose “Sign in with Google”, Google shares your name, email address and profile picture with us. We use them only to create and sign in to your Nefertiti account. We do not receive your Google password and we do not access your contacts, files or any other Google data.
- Booking details: the apartment, dates, number of guests, messages you send to us or to the host, and your reservation history.
- Payment information: payments are processed securely by PayPal. Your card or PayPal details are entered on PayPal’s systems and are never stored on our website. We only receive a payment confirmation and transaction reference.
- Technical data: basic information such as your browser, device and IP address, and cookies needed to keep you signed in and to remember your search.
2. How we use your information
- To create and manage your account and let you sign in.
- To process your bookings and payments and send you booking confirmations and updates.
- To communicate with you about your stay, including by email, phone or WhatsApp when you contact us.
- To keep the website secure, prevent fraud and meet our legal and accounting obligations.
We do not sell your personal information, and we do not use it for third-party advertising.
3. Sharing your information
We share your information only when needed to provide our service: with the host or staff of the apartment you book (your name, dates, number of guests and contact details), with our payment provider (PayPal) to process your payment, with Google if you use Google Sign-In, and with authorities if the law requires it.
4. Cookies
We use cookies that are necessary for the website to work (for example to keep you signed in, protect forms and remember your choices) and to understand how the website is used. You can block or delete cookies in your browser settings, but some features, such as signing in and booking, may then stop working.
5. How long we keep your data
We keep your account information while your account is active. Booking and payment records are kept for as long as required for accounting and legal purposes. You can ask us to delete your account at any time; we will delete or anonymise your data unless we must keep it by law.
6. Your rights
You can ask us to access, correct or delete your personal information, or to stop using it for a particular purpose. You can also update most of your details yourself in My account. To make a request, please contact us.
7. Security
We use secure HTTPS connections, encrypted passwords and trusted payment providers to protect your information. No method of transmission over the internet is 100% secure, but we work to protect your data and fix any issue quickly.
8. Children
Our services are intended for adults. Bookings must be made by a person aged 18 or over.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed.
10. Contact
For any question about this policy or your personal data, please use our contact page or write to us on WhatsApp.